Quality management, managing Defects and good quality Scope under NEC4 PSC

This course will allow you to appreciate what the Professional Services Contract says about Quality Management and the management of Defects. We will also explore how to put together the Scope and some key pointers when doing so.

By the end of this course you will be able to:

1. Understand the importance of the quality management system and quality plan.
2. Understand the process for correcting Defects.
3. Understand the process for accepting Defects. 
4. Understand what constitutes good Scope.