Case Study

£250m Contract Management Success: Port of Dover’s Western Docks Revival

The Port of Dover’s Western Docks Revival (DWDR) is a £250 million infrastructure project transforming the UK’s busiest port. The scheme includes a new cargo terminal, distribution centre, and waterfront development to enhance capacity and efficiency. Given the scale and complexity of the works, Port of Dover approached BI during Stage 3 of the 10-year project, after recognising the need for an enterprise-level contract management solution to support project delivery.

Client

Port of Dover

Location

Dover, UK

Value

£250m

Duration

2016-Present

Contract

NEC3ECC

Solution

FastDraft™

The Challenge

Before implementing FastDraft™, Port of Dover used a CDE (Common Data Environment) for contract management which was not purpose built for NEC contract management. This presented certain challenges:

NEC Contract coverage: The CDE’s inability to support NEC clauses X22 and X29.
Not a scalable contract management solution: The organisation needed an enterprise-level system that was able to handle multiple projects with varying needs.
Data Migration: With historic contract data stored in the CDE, Port of Dover needed a solution which could handle a complex data migration to a single source of truth for contract management.

Recognising the need for a more advanced solution, the Port of Dover undertook a thorough review of contract management platforms. The selection process focused on finding a system that could seamlessly integrate with their existing workflows while offering the flexibility to scale.

The BI Toolkit Solution

Following extensive evaluation, the Port of Dover selected FastDraft™ for its unrivalled contract coverage, flexibility, and track record of supporting large-scale infrastructure projects. FastDraft™ provided:

Enterprise-ready contract management – A scalable solution that could be used across multiple projects, ensuring long-term value.
Comprehensive NEC3 compliance – Pre-configured contract workflows to streamline contract administration, reducing risk and ensuring compliance.
Enhanced visibility and control – A centralised, auditable system provided real-time insights into project performance, contract status, and key obligations.
Ready for migration – Built with an open API, FastDraft™ is able to facilitate the migration of critical historic data from legacy systems.

Port of Dover staff received extensive training and workshops along with access to a test environment to ensure both system administrators and general users were fully trained on FastDraft™ ahead of full implementation. This meant users were ready to maximise the benefit of FastDraft™ from day one.

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Outcomes

By implementing FastDraft™, the Port of Dover have achieved:

Improved contract governance – A single source of truth for contract performance, ensuring compliance and minimising disputes.
Real-Time Reporting and Analytics: Consolidated contract data and real-time project performance metrics in an intuitive dashboard, providing Port of Dover and its stakeholders actionable insights.
Scalability for future infrastructure projects – FastDraft™ is now an integral tool for contract management across the Port of Dover’s broader development plans.

The Port of Dover’s forward-thinking approach to contract management has ensured the successful implementation of FastDraft™, allowing them to efficiently deliver the Western Docks Revival scheme. By selecting an enterprise-ready solution, they have established a best-in-class contract management framework for current and future projects.