How Kier Standardised Contract Management Across Projects, Teams and Supply Chain

The Challenge

Kier, one of the UK’s leading construction and infrastructure businesses, needed a more consistent way to manage contract activity across projects, teams and supply chain relationships. 

Before FastDraft, different parts of the business were working in different ways. There was no clearly defined mechanism for managing contract processes consistently across client-side and supply chain activity, which made it harder to maintain control, created inconsistency in execution and left audit trails harder to follow. For a business operating at Kier’s scale, that created unnecessary operational and commercial risk. 

We didn’t have a defined mechanism for how we were managing the supply chain or clients.  

Kier needed a solution that could help teams work in a more standard way, supported by consistent guidance and training, without making day-to-day contract management more difficult. 

Contract Solution

Kier selected FastDraft following a structured review of the market and a clear set of requirements around both product fit and partnership. The business wanted a solution that would help standardise contract management in practice, be easy for teams to use, and support a more consistent way of working across a large contractor business. 

We went to market with a series of requirements: ‘This is what we want from a product, from a partnership.’ … here we are today with a multi-year enterprise agreement. 

FastDraft stood out because it gave Kier a consistent solution with standard training, standard guidance and a user experience that made adoption easier across the business. Rather than adding more complexity, it helped simplify contract management and support better day-to-day execution. That combination led to a multi-year enterprise agreement and a platform Kier could roll out with confidence.  

It’s hugely important when you’re looking at a business of six, twelve thousand people; everyone needs to be doing the same thing in the same way. FastDraft™ has helped us get there.

Colin Bell

Digital Director

FastDraft was implemented under a multi-year agreement, giving Kier a single platform for more consistent contract management across projects, teams and supply chain activity. Its structured workflows and straightforward interface helped Kier create a more standard approach without creating friction for users.

FastDraft was implemented under a multi‑year enterprise agreement, giving Kier a unified platform for contract creation, management and reporting across projects.

FastDraft’s intuitive interface and structured workflows meant that teams could quickly adopt a consistent contract management approach, reducing ambiguity and improving accountability.

Outcomes

Standardised Contract Management Across the Business 

FastDraft has helped Kier bring greater consistency to contract management across a large and complex business. With one clearer way of working, teams are better aligned in how they manage contract activity across projects and supply chain relationships.

It’s really supporting us in terms of our consistency piece … making sure that everybody’s doing the same thing in the same way.” 

Stronger Audit Trails and Better Control 

By replacing inconsistent approaches with a more structured process, Kier has improved the quality and reliability of its contract records. That gives teams better control and reduces risk created by fragmented ways of working. This is especially important in a contractor environment where clear records matter across both client-side and supply chain activity. 

 

Improved Data Visibility and Insight 

For Kier, the value of FastDraft went beyond standardisation. The platform also supported a wider ambition around data insight by helping bring contract and project data into clearer view. That strengthens decision-making and helps support risk mitigation across projects and teams. 

The reason we chose FastDraft was largely premised on an ambitious … programme of work that we wanted to develop around data insights, and so we were very keen on bringing project data to the fore.” 

Easy to Use at Enterprise Scale 

FastDraft’s clean interface and ease of use have helped Kier drive adoption across a large user base. That matters when consistency depends not just on the system itself, but on whether teams actually use it in the same way day to day. 

 

A Responsive Partner That Listens 

Kier has also valued the support behind the platform. Built Intelligence’s responsiveness and willingness to solve problems quickly have helped reinforce confidence in the rollout and day-to-day use of FastDraft.  

I’m really impressed by the team. They are super responsive. We feel supported, and not just that, our projects are being delivered in the right way.

Looking for a more consistent way to manage contracts across projects and supply chain? 

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